Hello, I'm LaTonya Thompson, Founder and CEO of Help Us Help You, Inc.
Since 2006, Help Us Help You, Inc. has delivered excellence across the logistics ecosystem by building partnerships founded on absolute integrity, accountability, and precision.
In healthcare, logistics isn't just about moving cargo—it’s about safeguarding health. That is why we provide elite, specialized medical logistics and time-sensitive STAT courier services designed for hospital networks, clinics, and laboratories.
Whether it is critical patient specimens, pharmaceuticals, or specialized medical equipment, we understand that in our line of work, every delivery matters, and every life counts.
We maintain rigorous standards of compliance. Our dedicated medical couriers operate with fully active HIPAA and OSHA Bloodborne Pathogens certifications, ensuring that strict temperature controls and chain-of-custody protocols are flawlessly executed from pickup to delivery.
We partner with medical facilities that demand uncompromised reliability, security, and elite professionalism.If you are looking for a premium medical logistics partner to streamline your healthcare supply chain or handle your urgent STAT needs, we invite you to connect with us today.
Click the inquiry link directly below this video to submit a logistics request, or call us directly at 682-704-7304 to speak with our dispatch team immediately.
We look forward to protecting your chain of custody and building a successful partnership.
Sincerely,
LaTonya Thompson
Founder & CEO of Help Us Help You
Frequently Asked Questions (FAQ) - Medical Courier Services
What services does Help Us Help You, Inc. provide?
We specialize in professional medical courier and logistics services throughout the Dallas–Fort Worth Metroplex, including:
• STAT Medical Deliveries
• On-Demand Medical Courier Services
• Scheduled Routed Deliveries
• Specimen Transport
• Laboratory Deliveries
• Blood Product Transportation
• Pharmacy Deliveries
• Medical Equipment Transportation
• Time-Critical Healthcare Logistics
What areas do you serve?
We proudly serve the Dallas–Fort Worth Metroplex and surrounding communities.
If you have a delivery outside our primary service area, please contact us. We'll evaluate your request and determine whether we can accommodate your transportation needs.
Are your services available 24 hours a day?
Yes. Our dispatch team is available 24 hours a day, 7 days a week to coordinate urgent and scheduled medical deliveries.
Are your couriers HIPAA and OSHA compliant?
Yes, absolutely. All couriers at Help Us Help You, Inc. maintain active certifications in HIPAA compliance and OSHA Bloodborne Pathogens. We strictly adhere to all healthcare privacy laws and safety protocols for transporting biohazardous materials.
Do you handle temperature-sensitive medical transport?
Yes. We utilize dedicated coolers and temperature-monitoring equipment (ambient, refrigerated, and frozen/dry ice) to ensure the physical integrity of specimens, blood products, and pharmaceuticals is fully preserved during transit.
What makes Help Us Help You, Inc. different?
Since 2006, Help Us Help You, Inc. has built its reputation on:
• Integrity
• Accountability
• Professionalism
• Reliability
• Exceptional Customer Service
• Timely Communication
• Dependable Delivery Solutions
Every delivery is handled with urgency, accuracy, and professionalism because we understand that lives may depend on timely transportation.
What types of medical items do you transport?
Depending on customer needs and applicable regulations, we transport items such as:
• Laboratory specimens
• Blood products
• Medical supplies
• Diagnostic materials
• Pharmaceutical deliveries
• Medical records
• Time-sensitive healthcare materials
How do you protect sensitive deliveries?
We follow strict handling procedures designed to promote security, accountability, and professionalism throughout the delivery process. When requested, we provide:
• Chain of Custody documentation
• Delivery verification
• Time-stamped confirmations
• Real-time communication
• Proof of Delivery (POD)
Can I schedule recurring deliveries?
Absolutely. We provide both one-time deliveries and customized scheduled route services designed around your organization's needs.
Do you provide STAT delivery service?
Yes. STAT deliveries receive immediate dispatch and are prioritized to help ensure your time-sensitive shipments reach their destination as quickly and safely as possible.
How will I know my delivery has been completed?
Upon request, we can provide:
• Delivery confirmation and Time of delivery
• Proof of Delivery (POD)
• Chain of Custody documentation
• Status updates during transport
Is my information kept confidential?
Yes. Help Us Help You, Inc. respects the confidentiality of every client and maintains professional standards regarding customer information, delivery details, and business communications.
How do I request a pickup?
Simply contact our dispatch office by phone or complete the contact form on our website. Our logistics team will promptly coordinate your pickup and delivery.
Why should I choose Help Us Help You, Inc.?
When you partner with Help Us Help You, Inc., you're choosing a company that values long-term relationships and dependable service. Our clients rely on us because we provide:
✔ Professional Service
✔ Fast Response Times
✔ Reliable Communication
✔ 24/7 Availability
✔ Experienced Logistics Coordination
✔ Attention to Detail
✔ Commitment to Excellence
✔ Customer-Focused Solutions
How do I request a quote?
Contact us by phone or complete the online contact form. Our team will review your transportation needs and provide a customized solution tailored to your organization.
Contact Us
Help Us Help You, Inc.
Phone: (682) 704-7304
We look forward to becoming your trusted medical logistics partner.
"Every delivery matters. Every client matters. Every relationship matters."
